Privacy Policy

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Fill out a contact or audit request form on our website
• Subscribe to our email newsletter or marketing communications
• Request a consultation or engage our services
• Communicate with us by phone, email, or through our website

This may include your name, email address, phone number, company name, website URL, and any message content you submit.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and general geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and referring URLs
• Device type (desktop, mobile, tablet)
• Cookies and similar tracking technologies (see Section 5)

Information from Third Parties

We may receive information about you from third-party platforms such as Google Analytics, Google Ads, and Meta (Facebook) advertising platforms when you interact with our advertisements or when you connect your accounts to our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services — including digital marketing audits, campaign management, SEO services, and client reporting
• To communicate with you — responding to inquiries, sending service updates, and providing customer support
• To send marketing communications — with your consent, we may send newsletters, case studies, or promotional content about our services (you may opt out at any time)
• To process transactions — billing, invoicing, and payment processing for our services
• To analyze and improve our website — understanding how visitors use our site so we can improve content and user experience
• To comply with legal obligations — including tax records, regulatory requirements, and lawful requests from authorities
• To protect our rights and prevent fraud — detecting, investigating, and preventing fraudulent activity

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website and delivering services (e.g., email platforms, CRM software, payment processors). These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.
• Advertising Platforms: As a digital marketing agency, we use Google Ads and Meta advertising platforms. These platforms may process data in accordance with their own privacy policies. We do not share personally identifiable client information with these platforms beyond what is necessary for campaign management.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions are retained for up to 3 years for business and compliance purposes
• Client account and billing records are retained for 7 years as required by Texas and federal tax law
• Marketing email lists are maintained until you unsubscribe or request deletion
• Website analytics data (via Google Analytics) is retained per Google's default data retention settings

When we no longer need your personal information, we will securely delete or anonymize it.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and collect analytics data. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: We use Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymized.
• Advertising Cookies: We use Google Ads and Meta Pixel to measure the performance of our advertising campaigns and to serve relevant ads. These cookies track conversions from our ads.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. For more information on Google's data practices, visit policies.google.com/privacy.

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information, subject to certain legal exceptions
• Opt-Out of Marketing: Unsubscribe from our marketing emails at any time using the unsubscribe link in any email, or by contacting us directly
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights, please contact us at hello@texaspeakdigi.online or call (210) 856-9986. We will respond to verified requests within 30 days.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: